Surveillance Video Helps Improve Food Safety at Coastal Sunbelt Produce

Joint system from Milestone, Axis and Sony helps company deal with theft, also monitor product handling

“We ship about 17,000 cases each night, so if we make a mistake on one box it costs us to correct that mistake - and that can add up. Cutting down on these mistakes saves us money.”

The USDA arbitrates issues with suppliers and each inspection costs about $120 for the report sent to a supplier. They measure for decay and discoloration in delivered produce to indicate the quality of the delivery.

“If we have any issues, we can pull the digital pictures of the product when it comes in off the trucks and send these to the suppliers via e-mail. It’s the nature of the produce business that the goods are perishable, and once they’re harvested, someone’s going to get them in their delivery, but not us! We only get the freshest because we’ve got the best controls over it,” smiles Phil Muth.

Phil Muth and Dr. Tyrangiel agree that the IP video surveillance technology offers tremendous opportunities for continued improvements in efficiency and productivity. Dr. Tyrangiel sums up the advantages of using IP video surveillance as a multi-faceted management improvement tool: “It’s really smart business intelligence.”

The Milestone XProtect Enterprise software was installed by Computerized Management Systems Inc. to operate 54 sophisticated network cameras from Axis and Sony. The Sony Pan/Tilt/Zoom (PTZ) cameras patrolling the large parking lots, fueling station area and shipping/receiving bays are running through a Cisco wireless connection, using a Cisco antenna that picks up the camera signals and feeds it to the main video server. The Axis cameras indoor monitor the administration, warehousing, Clean Room processing, production, shipping, and other areas.

Coastal Sunbelt Produce is the largest East Coast supplier of fresh-cut fruits and vegetables like ready-to-eat salads, pre-cut carrots, celery sticks, and fruit salads. The company supplies food service customers such as chain supermarkets, restaurants and hotels with fresh produce every day of the year. Customers include Outback Steakhouse, Applebee’s, Ruby Tuesdays, Baja Fresh Mex, Bertucci’s, Carrabba’s Italian Grill, Department of Defense, Domino’s Pizza, Giant Foods, Hyatt, Holiday Inn, and Marriott Hotels. The Coastal Sunbelt Produce facility covers 7 acres: a 165,000 square foot distribution center with 28 shipping and receiving bays, 80,000 square feet of refrigerated storage, and a 25,000 square foot refrigerated area for processing. They employ 300 people and maintain a fleet of 60 company trucks.

Established in 1982, CMS is a full service firm with expertise in networking, remote communications, wireless solutions, telephony, video IP surveillance, document management, and network security. They are a member of the VentureTech Network, a national organization of independent computer solutions integrators that focus on providing high-quality technology products and services to growing businesses.

Milestone Systems develops intelligent IP software for networked video surveillance that is leading in the industry. The XProtect products are designed with open architecture, providing the flexibility to support the widest choice from of video cameras and computer servers connected to a LAN, WAN or the Internet. They also provide API integration with other systems. Milestone solutions are operating on 87,000 cameras globally, in a wide scope of industries from retail and leisure to finance, education, production, transportation and government. Milestone works with a qualified channel of 150 partners in over 50 countries and is online at