NICE Solutions deployed at U.S. Customs and Border Protection's Air and Marine Operations Center

Solutions contribute to the homeland security mission of a primary aviation-oriented law enforcement operations/coordination center in the United States


RA'ANANA, ISRAEL, March 28, 2012 NICE (NASDAQ: NICE) today announced that the Air and Marine Operations Center (AMOC), the operational and domain awareness center for the U.S. Customs and Border Protection's Office of Air and Marine (OAM), has implemented NICE solutions to record and manage mission-critical voice communications used for investigations and debriefing.

As one of the world's largest aviation law enforcement organizations, the OAM's mission is to protect citizens and critical infrastructure by detecting, interdicting and preventing acts of terrorism and the unlawful movement of people, illegal drugs and contraband across U.S. borders. The AMOC supports this mission by monitoring over 250 different radar sources and tracking tens of thousands of air and marine movements daily. The AMOC relays surveillance information regarding potential threats to local law enforcement or other authorities who then intercept and investigate. Since mid-2011, AMOC has been using NICE solutions, including NiceLog and NICE Inform, to record, preserve and manage critical communications from the tactical operations hub of the AMOC to local law enforcement and other agencies throughout the United States. The recordings are used to gather historical data, and for post event analysis to increase AMOC's readiness during similar events.

"We are pleased that our mission-critical systems, which are designed to address the security, safety and operational risks of the largest law enforcement facilities, are now being implemented by the U.S. Customs and Border Protection's Air and Marine Operations Center," said Eric Hines, Vice President, Security at NICE. "The capabilities of recording and investigating provide true value for organizations that need to analyze and assess incidents for learning, planning and future prevention."

The NICE Security Offering addresses the needs of governments and enterprises with intent-based solutions for fighting crime and terror, by anticipating, managing and mitigating safety, security and operational risks. The solution enables capture, analysis and correlation of data from multiple sensors and systems, including audio, video, radio, geo-location and web, providing a framework for fusing data silos into a single, holistic operational view. NICE Security solutions empower organizations to act effectively in real time to prevent, manage and investigate incidents, ensuring fast resolution and debriefing, and continuous security improvements. NICE Security solutions are deployed worldwide in transportation systems, critical infrastructures, city centers and enterprise campuses.

About the Air and Marine Operations Center (AMOC)

The Air and Marine Operations Center (AMOC) on the March Air Reserve Base in Riverside, California is an operational and domain awareness center within the U.S. Customs and Border Protection (CBP) Office of Air and Marine. The mission of the Office of Air and Marine (OAM) is to protect the American people and Nation's critical infrastructure through the coordinated use of integrated air and marine forces to detect, interdict and prevent acts of terrorism and the unlawful movement of people, illegal drugs and other contraband toward or across the borders of the United States. As a national law enforcement entity, AMOC plays an integral role in this mission. Tasked and directed by the National Strategy for Aviation Security (National Security Policy Directive 47), the AMOC has become a primary aviation-oriented law enforcement operations/coordination center in the United States. Through highly qualified and experienced personnel, advanced technology and numerous domestic and foreign partnerships, the AMOC is able to address the global threat of terrorism on multiple levels. www.cbp.gov/xp/cgov/border_security/air_marine/