HD cameras protect Muscogee Nation casinos

Avigilon surveillance solutions deployed to watch over tribal assets


Challenge

Protect tribal assets, ensure customer safety, and achieve regulatory compliance.

Solution

By leveraging the increased functionality of the Avigilon Control Center network video management software (NVMS) and installing Avigilon analog video encoders at six of its casinos, the Office of Public Gaming (OPG) for Muscogee (Creek) Nation has dramatically improved system performance. In the next phase of deployment, the OPG will migrate the remaining casinos over to the Avigilon high-definition surveillance system and replace old analog surveillance cameras with high-definition surveillance cameras. The OPG also installed Avigilon Network Video Recorders to store 14 days of surveillance video. The system is monitored live 24/7 in control rooms located at each casino. ACC Mobile is used to monitor the system from Apple devices within the facility.

Benefits

The OPG can cost-effectively migrate to a full IP-based solution over time while dramatically improving system performance. Surveillance officers have reduced investigation time by 50 percent and enjoy a 90 percent investigation success rate. Internal technicians installed the system in just two days, saving both time and installation costs. The OPG has reduced the number of storage racks by 75 percent, saving valuable space and IT budget. The OPG is also better equipped to proactively ensure National Indian Gaming Commission (NIGC) regulatory compliance to avoid closure or heavy fines.

Muscogee (Creek) Nation Casinos Deploy Avigilon High-Definition Surveillance System to Protect Tribal Assets and Meet National Surveillance Standards

Known for its rapid incorporation of modernity and enthusiasm for innovation, the Muscogee (Creek) Nation is a federally recognized Native American Tribe headquartered in Okmulgee, Oklahoma with a compelling history and strong tribal identity. Responsible for the welfare of more than 20,000 people within its jurisdiction, Muscogee (Creek) Nation offers many services such as healthcare, education, and housing services to those in need. To support its local economy, the Nation also operates several significant tribal enterprises including 11 casinos, which are regulated by the OPG. As an independent agency, the OPG monitors all gaming activities within the jurisdiction to promote integrity, accountability, security, honesty, and fairness. Tasked with deploying the most effective surveillance system possible, the OPG has installed the Avigilon high-definition surveillance system at six of its casinos to help protect tribal assets, ensure customer safety, and achieve regulatory compliance.

Meeting National Indian Gaming Standards

The OPG is mandated to ensure National Indian Gaming Commission regulatory compliance at all Muscogee (Creek) Nation casinos. An independent federal regulatory agency established through the Indian Gaming Regulatory Act (IGRA) of 1988, the NIGC enforces IGRA’s provisions, federal regulations, and tribal gaming regulations and can close Indian gaming operations or impose civil fines for noncompliance. The OPG has enforced its own strict tribal procedures, including high surveillance standards that are more stringent than NIGC regulations. “NIGC standards continue to evolve and we want to be well-positioned to lead the change,” said BJ Waggnor, director of surveillance at the OPG. “As a market leader, we knew it was time to transition from our old analog solution that was cumbersome and unreliable to the higher quality and reliability of an IP-based surveillance system like Avigilon.” After reviewing several options, the OPG chose the Avigilon high-definition surveillance system because it delivers the image clarity and advanced functionality they need to better meet surveillance requirements. The Avigilon solution also allows the OPG to create a hybrid surveillance system that leverages its existing infrastructure. “After doing our homework, it became clear that Avigilon offered the best and most cost-effective way to gradually migrate to IP,” explained Waggnor.

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