Iowa police uses video management software to improve public safety

Ottumwa sees crime decrease since deploying Milestone's XProtect solution


The officers immediately began working with the Milestone solution as soon as it was installed. The improved detail coverage - from checking high-definition shots of faces and license plates to connecting multiple cameras for establishing a timeline of events - has improved the operations of the Ottumwa police on a large scale.

The advantages have proven to be multi-faceted. The police monitor live feeds for fast response, and review the recorded HD video, archived up to 30 days for evidence that is quick to find at the click of a button. Improved conviction rates shine a positive light on the city and its police force, with a safer quality of life for the citizens.

Ottumwa’s success with the Milestone XProtect surveillance system continues to give residents and businesses peace of mind: the crime rate has decreased significantly since the implementation. The system’s live monitoring allows police dispatchers and 911 operators to have a bird’s eye view of crimes as they happen, in addition to having the video stored on servers for playback analysis and evidence.

The prevention factor of the cameras has also helped bring down the crime rate. Police earn positive publicity from open communications, highlighting the installation in local news segments and showcasing evidence to the public after convictions. The department also called a press conference to announce the surveillance system and gave a complete demonstration with live feeds after the installation was complete.

Lieutenant Mickey Hucks, Ottumwa PD, concludes: “The surveillance is working. We can see what needs to be seen successfully and efficiently with the Milestone solution. There is definitely a new perspective on the safety of our town. The decline in the rate of crime in Ottumwa has reinforced this great technology: we are proud to protect and serve our residents to the best of our ability and then some.”