Carolyn Green has joined RFI Communications & Security Systems as Senior Supervisor of the company’s Central Station Control Center. In this position Green will be working to create, develop, and implement ongoing training programs for the central station staff. Other responsibilities include assistance with the hiring of new central station staff, attendance management, customer care, and updating of dealer insurance and licensing. She comes to RFI Communications with more than 30 years of customer service experience.
D/A Central, Inc., Oak Park, Mich.
Matt Eason has been hired by D/A Central as an Installation Technician. In this position Eason will be responsible for the installation of access control, video and alarm systems. He joins the company with experience in working with large-scale video surveillance systems for the Department of Homeland Security board control. He will be working out of the D/A Central’s Oak Park office.
The Protection Bureau, Exton, Pa.
Laura Mataraza joined The Protection Bureau in September as the company’s newest Central Station Operator at its monitoring center in Exton, Pa. As a Central Station Operator, Mataraza will respond to alarms and provide dispatching support. She will also assist clients with testing their systems and troubleshooting alarm issues before generating a service ticket.