Photo credit: This name change signals the introduction of additional functionality and new customer service plans, designed to improve the user experience and increase revenue for resellers.
ATLANTA and NASHVILLE, Tenn. -- June 19, 2013 –Uplink, a trusted source in the security industry for alarm communicators since 1996, announced today the company‘s u-TRAQ™ product and service has been renamed Uplink ®GPS. This name change signals the introduction of additional functionality and new customer service plans, designed to improve the user experience and increase revenue for resellers.
Two new service plans, Saver and Premium, will enable alarm dealers to provide valuable tracking service to nearly every type of customer, from the cost-conscious to the enterprise value-oriented service fleet owners. The total of four service plans and their features offered by UplinkGPS are as follows:
• Saver Plan – Designed for infrequent use, offers customers the ability to click to locate lost or stolen vehicles when needed.
• Basic Plan – Offers locate-on-demand, low battery alert, three zone alerts, speed alert and ignition events. Suitable for family and small business tracking applications.
• Advanced Plan – Offers automatic tracking every five minutes when ignition is on. Includes enhanced trip reporting and all Basic Plan features. Ideal for businesses that need to track vehicle locations between stops.
• Premium Plan – Offers automatic tracking every two minutes in motion, idle reporting, five zone alerts and all Advanced Plan features. Perfect for companies with sophisticated logistics needs.
In addition, all plans offer French, Spanish and English language options, improved mapping to provide more accurate, pinpoint locations, and usability enhancements to make navigating and interacting with the application easier than ever before. Uplink’s customer support center will immediately work with dealers and distributors to update catalogs, websites and internal systems with new product and service literature. All existing customers will have access to the new UplinkGPS services.
“Uplink continues to make it easy for dealers to have a single source for all their communications needs. We have responded to our customers needs with more options for technology solutions as well as flexible pricing plans,” said Mike Marett, divisional President of Uplink. “These upgraded services improve the user experience and go a long way in helping dealers grow their business with new sources of recurring monthly revenue."
Uplink will be demonstrating their products and have more information about the plans available at their booth #837 at the Electronic Security Expo (ESX) June 19 and 20 in Nashville, Tenn.