MELVILLE, N.Y., August 7, 2014 — Verint Systems Inc. today announced its 2014 Channel Partners of the Year during its annual Public Safety Partner Summit held in Chicago, Illinois in May. The awards honor partners that show exemplary performance in project wins, customer service and technical innovation.
Partner of the Year for Mid-Market Enterprise Intelligence
The 2014 “Partner of the Year” was awarded to Sound Communications, an Ohio-based organization founded in 1983 that services businesses and public entities for its excellence in selling Verint’s enterprise solutions. The company delivers innovative voice and data recording solutions, and combines these platforms with enhancements such as quality monitoring, speech analytics and workforce management. It also provides security solutions to a wide range of customers. Sound Communications has demonstrated innovative marketing of Verint’s software and dedication toward its customers and community.
“The Verint portfolio is an important component of our business as it empowers our customers to benefit from Sounds Communications’ vast network of services and solutions,” says Darin Cooper, chief technical officer, Sound Communications. “This award emphasizes our true collaboration with Verint, which enables us to build our company’s path to success.”
Public Safety Partner of the Year
SBM Electronics has been named the 2014 “Public Safety Partner of the Year,” an award honoring the highest producing partner for Verint’s Public Safety solutions. SBM is a Pennsylvania-based provider of sales and service for audio capture and recording solutions, with coverage across Pennsylvania, West Virginia, Ohio and Maryland. The company prides itself on offering superior personalized service and affordable high-quality business products. During the same partner summit, SBM Electronics also received the 2014 “Quality Award,” which acknowledges its close collaboration with Verint to meet the needs of a diverse client base.
“We’re proud of our strong relationship with Verint and receiving this award, which demonstrates and further reinforces the market’s need for comprehensive, reliable technologies combined with attentive customer service,” comments Bill Fitzpatrick, vice president, SBM Electronics.
“We’re pleased to honor Sound Communications and SBM Electronics for their critical roles driving and contributing to the ongoing success of Verint solutions,” says Steve Weller, senior vice president and general manager, Verint Video and Situation Intelligence Solutions™. “These two companies exemplify the importance of our channel partner network and demonstrate a commitment to delivering solutions that meet the unique requirements of today’s customers.”