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Web-hosted Access Control: The Business Case
Examining how the technology compares to traditional access controlThe Latest from SIW
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By Bob Mosler
Web-hosted access control is significantly gaining in popularity. Companies that choose a Web-hosted Access Control System (ACS) often cite the simplicity of the solution and the appeal of always having the newest features without loading and upgrading software or needing a dedicated PC. Being able to manage remote sites from a single account is another plus, and accessing the system over the Internet using a standard Web browser means the system is always close by and user-friendly.
Even with this impressive list of benefits, traditional access control solutions remain the choice for many end-users. There are several considerations end-users take into account when choosing between the two options, and by examining these decision factors it will become clearer how Web-hosted systems effectively compete with the older technologies.
Comparing True Costs
Cost remains a major consideration. With the two types of systems having such different options, it is not always easy to compare. A traditional system may cost more up front, but the customer actually owns the system. The Web-hosted ACS is less of an initial investment, without having to purchase software, servers or new PCs, but it carries a recurring monthly fee.
Moving beyond this general observation, the reality is that there are monthly and yearly costs to any access control system. Traditional software-installed systems require:
Weekly database backups: Whether you hire an IT person or have an IT department already, performing weekly backups takes time away from other duties. Even if the backups are automated, they still need to be checked and tested.
System updates: All access control systems will require updates; whether quarterly or annually, or in between. Updates cost IT department time, can disrupt business, and may require an additional cost for the upgrade itself.
System upgrades: Total system upgrades will typically be performed every three to five years. Depending on the extent of the upgrade, costs may include software, operating systems, PC stations, access control hardware and more. This upgrade work often is done after-hours so as not to disrupt regular business and this overtime can be another significant cost.
