Customer Connect module

Micro Key Solutions’ Customer Connect allows you to automate email communication and notifications that allows your customers to stay up-to-date with all of their account details. This is an add-on module to the Millennium Management series. Features include:

· Service  Appointments    Email notifications for customers prior to appointment   

· Customizable Templates    Create verbiage based on the     notification customers will be    receiving

· Surveys   Email a link to your third party   survey regarding service appointments and completion evaluations

· Credit Card Notifications      View and Expiration and drafted notifications           

· Payment Confirmation          Notify customers that payment has been received  as well as notifications for the past due balances

· Contract Notifications           Status updates for expiring  contracts

 

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