Popular with retail and restaurant customers, VIGIL Trends from 3xLOGIC is a dynamic application that incorporates point-of-sale (POS) data, exception-based reporting (EBR), X-series camera-generated customer wait time analytics and video into a powerful tool that provides customers with the ability to make better decisions, reduce unknown losses by identifying broken processes, help decrease operating expenses across the enterprise, and reduce shrink, while empowering operational efficiency through data-driven insights.
VIGIL Trends takes customer POS data (preferably from a central data location), along with X-Series camera analytics data and creates information based on customer-defined exception rules to produce key performance indicators (KPIs). These exceptions are given a “weight” and displayed via a dashboard, giving an immediate view of employees and times of day with high scores. Opportunities for corrective action are “bubbled up” to the surface through intuitive visualizations and data views. These events are enriched with video and audio, which along with POS data and analytics data, in a user-friendly experience, allowing for everything you need for quick review and analysis. VIGIL TRENDS™ also provides daily summary reports to key stakeholders, showing usage and follow-up on the events that matter to you.
“TRENDS is ideal for Mid to Large Scale Retail, Quick Service Restaurants, and C-Stores,” commented McMullen. Current VIGIL TRENDS customers could see excellent ROI quickly as the combination of better decision-making, loss reduction, operational efficiency improvements, and decreased operating expenses drive down expenses while lowering shrink.
