With Perspective SOC:
- Automate the dispatching and response process.
- Document requests for service—from initiation, to deployment, to response.
- Identify and execute standard operating procedures, including alerts and notifications.
- Turn a closed dispatch into an activity or incident report for further follow up.
- AND experience the complete functionality of Perspective AIR:
Give everyone in your organization—at any location—the ability to request a service or report an incident.
- Consistently document complete incident records, including general details, involvements, narratives, attachments, loss summaries, supervisor controls, assignments, tasks, outcomes, and corrective actions.
- Consistently log routine activities (manually or through integrations).
- Cross-reference and link records (including incidents, persons, vehicles, etc.).
- Answer on-the-spot questions.
- Deliver statistical reports and performance metrics.
- Search on any information in your Perspective database and present your findings in a variety of ways.
- Share your Perspective system across locations, departments and employees using workgroups, organizational rollups and access levels to manage data segregation and visibility.
- Establish automated workflow—including business processes and custom alerts—to monitor incoming activity logs and incident reports, routing key information to the right people.
