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Column: Verified Response Neither Safe, Fair

Inland Empire Alarm Assoc. president offers thoughts on policy in Fontana, Calif.
RICHARD JIMENEZ, SAN BERNARDINO COUNTY SUN (CALIFORNIA)
Updated: 02-6-2009 1:32 pm

[Editor's Note: To read a rebuttal to this column, follow this link to the commentary that Lee Jones of Support Services Group published in The Daily Bulletin newspaper.]

As of Oct. 1, the Fontana Police Department made an administrative decision to stop officer response to burglar alarms. Whether or not this is a good decision, the public should have been allowed to provide input on this very important public safety change. Here's why.

According to the new "verified response" policy, if alarm users want police to respond to their business, school, church or home burglar alarm, they need to verify a crime has been committed first. They can do that by responding to the alarm themselves, paying a guard service to respond or purchasing an alarm system that includes video/audio verification. Is that safe or fair? As president of the Inland Empire Alarm Association, I don't think so. If you agree with me, you need to speak out.

Supporters of verified response suggest that the alarm industry should be responsible for verifying all alarm activations. However, that is not our business. Our job is to provide citizens with equipment that notifies someone if there might be a problem. What they do with that information is up to them. Unfortunately, 70 percent of alarm users make the dangerous choice of responding to their own alarms under a "VR" policy.

Let's be clear about one other thing from the beginning: the alarm industry's opposition to verified response is not self-serving. We have been called a "special interest group," but the only interest we serve is that of our customers and general public. We have nothing to gain by repealing verified response. In fact, many alarm companies actually make more money because of the policy. (We upgrade systems or provide additional verification services.) The only reason we're fighting this policy is because we've seen the negative effect it's had on other communities and we, as experts, know better alternatives.

That doesn't mean we are anti-police. The Police Department does a great job and Fontana Police Chief Larry Clark is making what may seem to be a smart business decision. I respect his efforts to use taxpayer dollars efficiently. The problem arises when business decisions and budget analysis jeopardize public safety and the core purpose of the Police Department.

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