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Mall security: Where do we stand?

Following the Omaha mall incident, an overview of where mall security stands today
GEOFF KOHL, EDITOR
SecurityInfoWatch.com
Updated: 02-6-2009 1:34 pm
Jon Lusher, the principal consultant and executive vice president of internal inspection and compliance for IPC International (which provides security services to shopping centers), shares his thoughts on mall security in the wake of the Westroads mall in

On Wednesday afternoon, an apparently troubled young man opened fire upon customers and employees at the Westroads mall in Omaha, Nebraska. Eight customers and employees were dead, and another five injured before the gunman took his own life. The incident seemed earily similar to a shooting at a Salt Lake City mall almost a year earlier, which had ended with a law enforecement officer gunning down the shooter before more loss of life could occur.

SecurityInfoWatch.com caught up with Jon Lusher, the principal consultant and executive vice president of internal inspection and compliance for IPC International. IPC provides security services to shopping centers and malls in the U.S. and the United Kingdom, including security officers, technical services, as well as security training and consulting. Lusher shared his thoughts on the current state of mall security and how such incidents as the Westroads mall shootings affect retail security postures.

SIW: Can we prevent mall shootings like what happened in Omaha this week?

Lusher: I don't think it is possible to literally prevent such shootings as long as there are such disturbed individuals or terrorists committed to such attacks. Through a combination of skilled security personnel, law enforcement liaison and technology, some such incidents may be deterred and many more minimized.

A similar attack occurred in Salt Lake City in 2006. What can be learned from analyzing these incidents?

It is useful to know that the presence of law enforcement officers will continue to be an integral and important part of security at shopping centers. Further, these incidents validate the type of training now widespread in the industry, which deals with observing behaviors indicative of violent activity, as well as how to handle the incidents themselves to minimize injury, loss of life or property loss.

What is the current concern and thinking from mall and retail owners regarding this type of incident?

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