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Report: Most companies in India unprepared for terror attacks

Systems reportedly not in place to help protect workers, residents
SATISH JOHN
MINT
Updated: 02-6-2009 12:45 pm

The cost of such vapour detection systems begins at Rs4 lakh and ranges up to Rs40 lakh. Sticker prices on sophisticated trace detection or backscatter X-ray equipment, both of which can detect chemicals even if they are present only in ion-level quantities or produce a skin-level body image, can run into millions of dollars, which explains why their use is mostly restricted to airports or border crossings.

To be sure, some companies have begun opening the purse-strings. At Gurgaon's Ambience Mall, says Deepak Kapur, general manager of mall operations, three ?non-linear junction detectors? or devices that detect material even if they do not have embedded electronics (such as timers or triggers) were installed three months ago at a cost of Rs12 lakh.

To scan underneath cars and other vehicles, Ambience Developers and Infrastructure Pvt. Ltd, the company that owns the mall, has devices with cameras mounted at the end, instead of mirrors, that transmit pictures to a hand-held monitor.

DLF Ltd, India's biggest real estate company by revenues, says it too goes beyond just checking the bags of employees and visitors at its offices. "For instance, we have CCTV (closed circuit television) cameras around the offices and inside," says Rajiv Talwar, group executive director at the realty company. DLF consults international and Indian security firms regularly, he added, declining to name the firms.

Still, such measures, said most of the some two dozen executives and experts interviewed for this story, are not fool-proof in an age of suicide terrorists and human bombers. Harsh Vardhan, chief executive of TerraForce Security Services Pvt. Ltd, part of the DLF Group, lays emphasis equally on systems within companies to deal with the aftermath of an attack or a natural disaster.

Even in instances where employers have so-called disaster mitigation and business continuity plans, ?in most cases it's just advisories and messages sent to the employees to stay away from a particular area or avoid a particular situation?, says A.S. Bedi, a vice-president at Wal-Mart's joint venture with Bharti Enterprises Ltd, who handles asset protection and security.

Some such as the Aditya Birla business group, the local unit of PepsiCo Inc. or India's top tech and back office service firms say they have processes that address situations arising out of attacks or emergencies.

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