Central Station Monitoring
Top News
Per Mar buys A-1 Alarm Company
Acquisition of company nets Per Mar nearly 1,000 new customers
Stanley CSS relocates headquarters in Naperville, Ill.
Company cites growth from integration with HSM Electronic Protection Services as reason for move
ESX show to feature installation and service management track Nashville increases alarm permit fees The Legal Side: Are a subscriber's own contracts too risky? USA Central Station rolls out new alarm monitoring platform SD&I: Technologies of note at ISC West 2008 Criticom to offer GSM-based signal and voice connectivity
Announcements
COPS Monitoring hosts annual American Red Cross blood drive
Employees helped provide blood supplies for emergency needs
Monitronics recognized as 'Provider of the Year' by Frost & Sullivan
Frost & Sullivan recognizes Monitronics at ISC West 2008
Napco iSee Video offers dealers RMR for video monitoring
CAA conference helps raise awareness for Mission 500 charity
Hackett Security Receives Top UL Listing CSAA/NBFAA Leaders Appointed to Guide Design of ESX Show Sonitrol Partners With Telular to Replace Analog Cellular Alarm Systems
ProductWatch
Mitsubishi presents range of integrated digital solutions at ISC West Honeywell teams with Bold for integrated access control Video Mount Products introduce LCD monitor mount kit Video Mount Products debuts flat panel wall mount New feature on Arteco software helps reduce false alarms Bosch Expands LCD Monitor Range with 19- and 20-inch Models
Central Station Monitoring Columns
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The Legal Side: Are a subscriber's own contracts too risky?
Legal Side columnist Ken Kirschenbaum addresses whether it's risky for security firm to sign a customer's contract
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The cost of procrastination for your security business
Delaying actions in staff training or in facing industry issues (like AMPS) is like leaving money on the table
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The Legal Side: Maintenance v. Service of Alarm Contracts
Are these terms interchangeable? Ken argues that you'd be wise to stick with 'service'
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Making Alarm Sales Without Using Fear
Old sales tactics damage our industry’s reputation (and leave money on the table)
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Central Station Monitoring Features
How video surveillance fits into the home
Our roundtable panel looks at issues of privacy, cost, verification and RMR
When Disaster Strikes: Lessons for the Alarm Industry
Louisiana dealers, distributors and product vendors talk about lessons learned, one year after Hurricane Katrina
Missing Ethics in Door-to-Door Alarm Sales?
Best Practices in Managing the Central Station: Part 2
Best Practices in Managing the Central Station: Part 1 Security Dealers Speak Out on Dallas' New Verified-Response Policy Coming to Terms with What VoIP Means for the Alarm Industry