This event was originally held on October 26, 2022 and is now available for on demand viewing.
Sponsor: dormakaba, Everbridge, Evolv Technology & Salient
Duration: 1 Hour
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A certificate of attendance will be offered.
This special event done in conjunction with The Innovation Institute for Fan Experience, will discuss the challenges that emerged from the middle of the COVID-19 pandemic in 2020 in safety, security and fan experience. Founded by one of the world’s leaders in the field, Dr. Lou Marciani, founder of NCS4 in 2006 (National Center for Spectator Sports Safety and Security), Innovation Institute builds on that foundation along with a network of experts built over a career to blend safety, security and fan experience together for the benefit of all. The panel will include security and safety professionals from college and professional sports organizations and the entertainment world.
Dr. Lou Marciani
Director and Co-Founder
Innovation Institute for Fan Experience
Dr. Lou Marciani is the Director and Co-Founder of the Innovation Institute for Fan Experience. The Innovation Institute’s purpose is to build a global alliance to lead the NEXT great leap in fan experience, on steeped in safety, security and service. The Institute is bound together by passion and the incomparable skills of visionary thought leaders throughout the international community, who along with our technical and subject matter experts, are innovating new ways that address critical safety and security challenges and change the world’s sports and entertainment fan experience for the better.
Dr. Marciani has led the development of the FANCENTRIC concept, which focuses on innovating an immersive, memory-making fan experience at each step of the fan journey. The Innovation Institute has created the FANCENTRIC International Conference & Expo, the FANCENTRIC TECH Expo, the COVID TECH Playbook and other podcast series, town halls, the Xperience Consortium, and other FANCENTRIC forums for the sports and entertainment industry.
Prior to co-founding the Institute, Marciani served as the first director of the National Center for Spectator Sports Safety and Security (NCS4) at the University of Southern Mississippi since 2006. Under Dr. Marciani’s dedicated leadership, NCS4 has evolved into a highly respected national and international academic leader in the sports, entertainment, and school safety and security industry. His vision, passion, and keen insight has created a global center that serves academic research and scholarship, education, training, industry best practices, and innovative advancement in technology and professional development.
NCS4’s genesis emerged from a 2006 doctoral dissertation about the standards required for effective security management at university sport venues. Building upon this fundamental research, NCS4 is now an international research and education center for sports safety and security. NCS4 collaborates with professional sports leagues and venues, intercollegiate and interscholastic athletics, marathon and endurance events, and international sporting events along with professional associations, private sector firms, and government agencies. Since 2006, Dr. Marciani had attained more than $13 million in federal grants for homeland security.
Under Dr. Marciani’s leadership, NCS4 developed a curriculum to teach police commanders and incident management leaders around the world how to deal with the safety and security challenges they face when hosting a major international sporting event. NCS4 has the distinction of creating the first course ever accredited by INTERPOL. NCS4 has taught 131 police commanders from 58 nations since 2017.
Prior to his academic role, Dr. Marciani had extensive experience in managing several intercollegiate athletic programs and serving the United States Olympic Committee. His sports management experience offered real insight into addressing issues posed by potential and actual threats and risks to the security.
Vice President of Security
Brian Herbert currently serves as the Vice President of Security at the Chase Center, home of the NBA's Golden State Warriors. Brian has dedicated over 25 years towards a combined professional duty in law enforcement, administration, and security related work. Prior to his current role, Brian worked with the Cleveland Cavaliers for 9 years and has worked for the NBA supporting security initiatives on numerous All-Star Games and international association activities.
Executive Vice President & General Manager
29th NFL Season; 29th with 49ers
Jim Mercurio is in his 29th year with the San Francisco 49ers and his fourth as executive vice president & general manager, Levi’s Stadium. Previously, he served six years as vice president, stadium operations & general manager. In his current role, Mercurio oversees all aspects of stadium & event operations including executive oversight of the food and beverage operations, engineering, grounds, guest services, janitorial services, operations & logistics, parking and transportation. He additionally manages all police, safety & security services, including 24/7 stadium security operations, and game & event day medical services at Levi’s Stadium.
Moderator: Steve Lasky