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A certificate of attendance will be offered.
What you will learn:
This webinar will examine the myriad issues that have driven workplace violence to all-time highs in this country and best practices and procedures that can address mitigation strategies in your organization. Here are some of the talking points for the webinar:
- How to assess and analyze your workplace
- How to create a supportive environment
- How to affect an open environment of communication and provide empathy training
- Steps to take in establishing a clear workplace violence policy
- How to commit to a non-violent workplace
- Train employees to recognize warning signs
- Create an action plan, share it with employees, and practice
It is rare to turn on the nightly news and not hear a story related to violence occurring in the workplace somewhere across the country. The threat of workplace violence is an ever-present concern for all businesses and is of particular concern for healthcare organizations.
The Centers for Disease Control (CDC) classifies workplace violence into four basic categories:
- Type 1: Criminal Intent, in which the perpetrator has no legitimate relationship to the business or its employees and is usually committing a crime in conjunction with the violence (robbery, shoplifting, trespassing).
- Type 2: Customer/Client, in which the perpetrator is a legitimate customer or client of the business.
- Type 3: Worker on a worker, in which the perpetrator is a co-worker of the victim.
- Type 4: Personal Relationship, in which the perpetrator has a relationship with the employee outside of work that spills over to the work environment.
The nature of the business greatly influences which of these types it is most likely to experience. Violence in healthcare organizations is most often perpetrated by customers, patients and patient’s families, against healthcare staff. Other industries such as banks, taxis, and retail establishments are more likely to experience incidents related to robberies and other criminal activity.
W. Barry Nixon
National Institute for Prevention of Workplace Violence, Inc.
W. Barry Nixon is the Executive Director, the National Institute for Prevention of Workplace Violence, Inc., a consultancy focused on assisting organizations to effectively implement programs to prevent workplace violence and creating a worldwide learning community so that every workplace has the latest information about violence prevention. With over 25 years experience in Human Resources and Organization Development in Fortune 500 companies, Mr. Nixon is well grounded in the real issues companies face and develops practical solutions based on his real life experiences.
William Marcisz, JD CPP CHPA
President & Chief Consultant
Strategic Security Management Consulting
William “Bill” Marcisz is a nationally recognized Security & Workplace Violence Consultant and Expert Witness. He is President of Strategic Security Management Consulting, Inc. (SSMC), a full-service national security consulting firm incorporated in 2017. Bill’s expertise is sought after by private businesses, hospitals, attorneys, and insurance providers across the United States. He has authored several published articles and has presented on various subject matters relating to Professional Security Administration, Leadership, Strategic Planning, Threat Management, Negligent Security, and Workplace Violence.
National Sales Manager
Mike Davis, National Sales Manager for IPVideo Corporation, has been consulting on new technology to market for over 28 years. A founding member of multiple companies that have become leading low-voltage technology manufacturers. Mike was a consultant before joining IPVideo with an emphasis on emerging technologies in commercial and industrial security and safety. Mike has written numerous papers that have been published in the security industry and is often called upon as an expert speaker on technology panels. Mike has established himself as a thought leader in safety, security, and emerging technologies.
Moderator: Steve Lasky