ADT integrates video verification from I-View Now

Aug. 18, 2016
Product integration demonstrates the next level of cloud-based services available for video monitoring

Henderson, NV – I-View Now LLC, a patented cloud-based central station video platform, announces deeper product integration with ADT for video verification and central station video monitoring services. Formally aligned with ADT’s video strategy, I-View Now is building processes that are designed to function automatically via APIs within ADT’s normal business applications, creating a technological and philosophical convergence that will have industry-wide implications. With the integration into ADT, this will open up video verification and video-monitoring opportunities to market segments at a price point and creation cost that has been difficult to achieve previously.

Larry Folsom, President of I-View Now, says, “For the past year and a half, we have been providing our services to ADT’s central stations. Now, we are thrilled to take this video verification and video device monitoring integration to the next level with ADT. It validates our core product offering as a unique game changer for next-gen monitoring best practices across the industry.”

I-View Now’s product integration with ADT demonstrates the next level of cloud-based services available for video monitoring, such as video device health monitoring (video loss, camera masked, offline, etc.), end user lockout for non-payment or discontinuance of services, remote programming and other features. In addition, the product API will be foundational for other services I-View Now will be offering via ADT - ADT Pulse video verification, ADT Partner recorder integrations, and ADT Partner cloud video integrations – in a subscription model that promotes a substantial recurring revenue opportunity. Essentially, besides simplifying account management, I-View Now will be adding video verification and robust central station video monitoring services to ADTs video strategy.

To be able to provide these monitoring services, I-View Now developed a signaling strategy with ADT that accommodates the complexity of ADT’s MASterMind, iControl, and other signal paths and video sources. This was critical in supplying a ubiquitous video monitoring solution that meets ADT’s requirements as well as end users.

“The solution from I-View Now gives us a mechanism to efficiently monitor and manage video devices and verify alarms from any integrated video source while distributing and storing the associated video through the cloud for subscription by our customers. The ability to do all of these things with one platform is what attracted us to the I-View Now offering,” said Don Young, Chief Information Officer at ADT.”

For five years now, I-View Now has been offering end user notifications with event-based video from alarm events for companies such as Protection 1. Part of this engagement includes improvements to this service by adding features like alarm cancelation. Besides MASterMind, I-View Now is integrated into seven other central station-monitoring platforms.

"At I-View Now, we believe video verification must be a feature (and not a dedicated product) that is added to the video strategy (products and services) that a security company is selling," reaffirms Larry Folsom. This integration will allow ADT to add video verification to its ADT Pulse service without any changes to the Pulse products and services it already offers, creating a great recurring revenue opportunity.”

About I-View Now

I-View Now LLC was created to simplify verification of video alarms during the dispatch process, help reduce false alarms, and to increase apprehensions through the cloud-based portal, where live video and event-based video can be viewed. When an end user’s alarm is triggered, the 24/7 operator can watch a recorded clip of the events that caused the alarm, as well as view the facility or property in real-time. This process removes the mystery of what caused the alarm system to be activated, allowing for quick, direct and actionable police response. Simultaneously, end users can look at the same actionable video -- on their mobile devices or computers -- that the 24/7 operator is viewing to help determine the authenticity of the incident and communicate with the central station.