Securing Chemical Facilities

Keith Bennett and Kirk Jones help protect critical infrastructure at Eastman Chemical Co.


“Our previous CCTV system was maxed out and didn’t offer the latest in security technologies such as megapixel and IP cameras, motion alerting, analytics, alarms and mapping,” says Keith Bennett, Eastman’s Kingsport Site Security Manager. “We wanted to scale the system but up-front expenditures and maintenance costs were too high. It was clear we needed a more advanced, flexible surveillance solution.”

The Results of Insight

Keeping true with its corporate tag line, “The Results of Insight,” Eastman sought a physical security solution combining cutting-edge IP video technology with an advanced storage platform. Verint and EMC emerged as technology providers to meet these needs.

Verint’s Nextiva platform performs in conjunction with EMC CLARiiON storage to continuously record and archive video data for viewing incidents in real time from virtually anywhere. Together, the system improves management of video surveillance data from capture through monitoring, analyzing, protecting, securing, archiving, and evidence authentication with a jointly engineered IP-based software solution.

The scalable and open architecture of the Nextiva platform has helped smooth Eastman’s transition to the new surveillance system. “The architecture is open, so we have been able to use our existing analog cameras, transmitters, and controllers until they reach end of life,” Bennett says.

“We set up a compatibility lab onsite to test different equipment in a production environment,” Bennett continues. “The result was a stable and reliable solution that we have been very pleased with.”

The centralized management and virtualization capabilities of the surveillance system have enabled Eastman to derive significant value and efficiency from its physical security investments. Rather than expanding its security command center to support additional equipment, the organization placed the physical security solution in a data center managed by the IT organization. Leveraging CLARiiON, Eastman is able to minimize data center floor space and server hardware maintenance costs.

“We avoided significant capital expenditures by selecting a centralized, virtualized solution,” says Kirk Jones, Eastman’s Security Technologist. “There also were economies of scale by leveraging existing IT resources and facilities to support the surveillance system.”

The physical security solution provides more comprehensive and responsive security across Eastman’s corporate headquarters and manufacturing facilities. Leveraging the IP Video Management platform, security officers can customize live and recorded views for increased flexibility and thorough investigations. With digital storage and data management, the organization can review video more quickly and increase responsiveness in urgent security situations.

Working with law enforcement agencies is a component of CFATS, and Eastman already has successful relationships. On several occasions, captured video has been shared with government agencies and has helped lead to arrests and convictions. “Nextiva allows for the simple creation of a DVD to be provided to local law enforcement,” Jones says.

“The system is also very scalable,” Jones continues. “Adding a new camera is as simple as entering a new IP address. And when we need to expand the infrastructure, virtual servers and disks can be added on the fly. We also have flexibility to support the latest equipment and security standards.”

Adds Bennett: “Security camera systems and evolving CCTV technology will continue to play a vital role in Eastman’s overall site security plan, as we adjust to ever changing security requirements.”