Whether you use apps to stay up to date with industry developments or engage customers, app expectations are in motion and here to stay. "Apps that allow us to work smarter-with any smartphone-are essential in today's struggling and competitive economy," Morrison concluded.
WHAT'S YOUR APP WISH LIST?
"I'd like to see an all-in-one app that integrates any system and pulls together all the information," said James Ward, president of C.O.P. Security, Alexander, Ark. "Rather than having to jump from the alarm app to the surveillance app to the camera app, it would be nice if you could move around in the same app," he explained.
While Richard Jimenez, general manager of IE Alarm Systems, Riverside, Calif., concedes it might be "pie in the sky," he agrees with Ward that a third-party app that integrates multiple platforms would be great. "If I could log into a single app to view the status of and manipulate my CCTV, access control, burglar alarm and fire alarm systems-all from a single GUI-that would be powerful."
"I'd love to see apps incorporate a basic search feature as well as push notifications that can be tied to a motion or alarm event and set on a schedule," said Jimenez.
Art Morrison, operations manager, ProTech Security Inc., North Canton, Ohio, likes the apps. He'd change the documentation to boost ease of use, "preferably without having to reference a user's manual for basic tasks," he said.
An App for Remote Account Management-The MASmobile app from MAS (a business of UTC Fire & Security) allows customers and technicians to view system status summaries, event and test history, zones, contacts and can remotely place systems on and off test. It is compatible with MASterMind (the company's security automation software) versions 6.26+ and operates on iOS version 4.2+.
PSIM Software App-The VidSys mobile app, available on Android and iOS platforms, provides real-time information sharing and two-way collaboration between responders and command center operators. It provides details pertinent to a current situation to ensure an effective response.
Launch This on Your iPad-Matrox Graphics' MuraControl app transforms a users iPad into a touch panel control interface capable of remotely managing input sources on any Matrox Mura MPX-powered video display wall. The free app is available on the App Store.
App Update-Alarm.com's Android App 1.3.4 enables push notifications (cloud to device messaging) for security and home energy alerts. Users can receive real time push alerts even when the app isn't running and avoid per text charges associated with SMS. App users can arm and disarm a system, watch live video and control lights, locks and thermostats.
App Gives Access to Cameras and DVRs-Samsung Techwin America's iPOLiS mobile app enables users remote live video viewing from its network video cameras and digital video recorders (DVRs) using iPhone or Android mobile platforms.
Synchronize This App-MobiDEOS Inc.'s WebSync application allows iPad and Android users to synchronize surveillance operations from the company's MobileCamViewer system and WebView solution for fixed-location monitoring. Future WebSync releases will enable iPhone, Android tablets and BlackBerry devices.
Can't Hack This-SmrtGuard's Pro app provides tablet and other users a suite of device and data protection services including backup and restore, anti-malware and anti-spam, application transparency and anti-theft and location tracking. Other features include SMS blocking; and the scheduling of automatic scanning for malware and spam and application transparency. The app allows its user to track the tablet if lost or stolen and even wipe all information remotely.