Climb the Training Ladder

Invest in education and build future success

One of the other training challenges that dealers and integrators must overcome is the idea that an hour of training at a security tradeshow is enough.

"The greatest disservice I've ever seen a dealer do to themselves is to try and cut short the training process," said Eller. "There are a large percentage of folks who sit at one of these educational sessions at an ASIS or ISC West and think they know all they need to know about a topic." Eller stressed the importance of knowing state regulations and abiding by them. "The 90-minute courses are not enough," he continued. "Installers have to abide by laws to get licensed."

According to Shaw, many questions that the PSA Security Network received at last year's conference addressed additional services and training and networking best practices. What training is available for those wanting to offer managed services? How do I compensate my team for selling these services?

"Our whole goal is to help our integrators improve their businesses to better serve their market," confirmed Shaw.

The tools and resources are available. It is up to systems integrators and dealers to get on that training ladder and take it to the top-one step at a time.

Catch Up on Your Reading

Whitepapers are a great resource to have on hand or download to your mobile device. Below are a few of the noteworthy ones we found from leading technology providers and systems integrators: (The Understanding EDID whitepaper on HDMI is free to CEDIA members)

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