Before the new access control system was installed, everyone carried metal keys. Now, tenants have 24-hour access to their offices and elevator control that ensures non-employees do not even have access to their floors after hours.
Under the lock-and-key system, Grubb had to pay someone to open doors when needed and then rely on the cleaning staff to lock up after themselves when finished. Now, Burgess and staff do all of that automatically and remotely, and they always have a clear record of access from each door, as well as the peace of mind of knowing what doors are open and what doors have been locked down.
When it comes to return on investment (ROI), Burgess estimates that with the reduction in man-hours needed and the added convenience and efficiency, the system to date has probably more than paid for itself.
But for Grubb Ventures, that is not the most important issue: “I want my access and video systems to give me the tools I need so we can perform in a way that keeps our tenants consistently happy with their office space,” Burgess says.
Building a Bigger Future
Even in the current challenging economy, Grubb Ventures continues to plan big for the future. In addition to the eight-building development already in place, there are plans to add additional square footage to the Glenwood Place complex.
On tap first is a 130,000-square-foot sister building slated for next door to 3700 Glenwood Place. Depending on economic conditions, over the next few years a boutique hotel and additional commercial office buildings will follow.
From lessons learned in deploying access control and video surveillance at the Glenwood Place complex, Burgess plans to extend use of both systems and his decision to standardize on Brivo ACS WebService means the entire expanded complex will someday comprise 200 or more doors managing access control for an even larger and more diverse group of tenant clients and, literally, thousands of users every day.
It has taken time, a gradual rollout and listening hard to the customer for Brivo and ASG Security to gain Grubb Venture’s confidence in managing access control for such a large and growing commercial property development. Then again, as Burgess tells it, maybe it was just the snake.
“We recently had a snake get into a transformer, cross two lines and blow itself and the transformer up. An entire, several hundred-unit building lost power for hours, but it didn’t hurt the Brivo system at all.” ?
Project Innovation Highlights
• After a gradual period of roll-out and testing, Grubb has standardized on Brivo ACS WebService and Clinton DVRs and cameras.
• The ASG Senior Security Consultant, Gregory Curtis, has worked for 12 years for ASG Security (and its predecessor companies) and with his counterpart, Bill Burgess, for more than five years. Curtis and ASG understand Grubb’s technology needs, but more importantly they understand Grubb’s business needs and priorities.
• Grubb has installed nine Brivo ACS panels, covering 60 doors, as well as seven Clinton DVRs recording a mix of 45 Clinton and Honeywell cameras. Combined, the video surveillance and access control systems provide security for more than 1,000 staff and customers on a daily basis for Grubb’s multiple commercial clients.
• In some buildings, ACS WebService is integrated with Schindler elevators to provide specific floor management access based on user, tenant preferences, time of day and other factors.
• When tenants want to investigate an incident or request a report, Grubb staff can comply easily and immediately. With the combined effectiveness of the access control and video surveillance solutions, Burgess reports that break-ins and thefts have been reduced nearly to zero.
• Regarding ROI, Grubb estimates that reduction in man-hours needed plus increased convenience and efficiency equals a system that has already paid for itself.
Bill Burgess, vendor Brivo and integrator ASG Security were recognized at the recent ASIS show with the bronze medal in this year’s annual STE Security Innovation Awards. To read more about the awards, visit SecurityInfoWatch.com/magazine/STE and click on the September cover story. To learn more about entering next year’s competition, e-mail Steve Lasky, editor-in-chief, at firstname.lastname@example.org.