Trouble maker turned profit taker

The ESA’s Dale Eller discusses turning troubleshooting into a RMR stream for your company

I will leave you with one of my favorite quotes: “If you think education is expensive, try ignorance,” Derek Bok, former president of Harvard University.

Dale R. Eller serves ESA as director of Education and Standards. A 25+ year industry veteran, Eller’s firm ITZ Solutions! provides consulting, training and management services to the ESA, PBFAA, PaFED, NYBFAA, Installation Quality Certification Program and WISE.