Metrics for Success: Do Business Units Value Security Recommendations?

Our ability to influence internal customers starts and ends with their perception of the effectiveness and value of security programs. We have to test this perception on a periodic basis, because the results provide opportunities to consider the...

What would you do to turn this company around on these performance indicators?

George Campbell is emeritus faculty of the Security Executive Council (SEC) and former CSO of Fidelity Investments. His book, “Measures and Metrics in Corporate Security,” may be purchased through the SEC Web site. The SEC is a risk mitigation research and services organization for senior security and risk executives dedicated to developing tools that help lower the cost of security programs, making program development more efficient and establishing security as a recognized value center. Visit The information in this article is copyrighted by the SEC and reprinted with permission.