About the Author: Richard R. "Charlie" Pierce has been an active member of the security industry since 1974. He is the founder and past president of LRC Electronics Company, a full service warranty/non-warranty repair center for CCTV equipment. In 1985, Charlie founded LeapFrog Training & Consulting (Formally LTC Training Center), a full service training center specializing in live seminars, video-format certification training programs, plain language technical manuals and educational support on CCTV. He has also recently become the director of integrated security technologies for IPC International, Corp., a firm which provides major retail (mall) surveillance solutions. He is an active member of ASIS, ALAS, CANASA, NBFAA, NAAA and SIA. He is the recipient of numerous security industry awards, and is a regular contributor to Security Technology & Design magazine. Look for his columns to also appear regularly via SecurityInfoWatch.com and this website's e-newsletters. He can be contacted via email at firstname.lastname@example.org.