Deborah O'Mara

Award-winning security industry journalist Deborah O’Mara looks at trends impacting security dealers in the Profits and Pitfalls blog.

  • Buyer beware: 'Bad actors' siphon RMR from reputable alarm companies

    By Deborah O'Mara - Tuesday July 8, 2014
    It’s an image and stigma the professional security alarm industry has worked tirelessly to erase – that of the trunk slammer and ambulance chaser. Those of you who have been in the industry for any length of time know it hasn’t been easy to...
  • What are you doing to achieve RMR success?

    By Deborah O'Mara - Tuesday May 6, 2014
    Many of us recall the marketing slogan: Reach out and touch someone. And while that adage has changed dramatically because of the way in which we communicate, it remains sound advice for systems integrators and central station companies who want to keep...
  • Finding RMR at ISC West

    By Deborah O'Mara - Monday March 31, 2014
    Look past the bells, whistles, flashing lights and other hoopla at ISC West this week and you’ll see more than hardware and boxes.  You’ll discover new ways to bring recurring monthly revenue (RMR) and cash flow to the solutions you sell. Shifting...
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