SAFE Security recently announced that it is moving its wholly-owned central station, SAFE Monitoring Technologies, to its corporate offices in San Ramon, California.
In a statement, Paul Sargenti, the company's president and CEO, said that the move, which occurred in late February, has resulted in "cost-savings operational efficiency and a greater synergy of services."
"The move went very smoothly," said SAFE COO Randy Perkins, "and was a perfect time to upgrade monitoring and subscriber management software. We also enhanced our monitoring equipment with the most current hardware available. We have maintained our Five Diamond CSAA certification and have a great capacity for growth."
The company's UL approved central station configuration uses the Stages redundant alarm monitoring system and software for subscriber management, handling alarm customers with efficiency and response time. Included in the system is a fully integrated Tadiran phone switch. The work flow engine with rules-based processing defines dispatch action plans to guide operators through the dispatch process reducing dispatch time, eliminating errors, establishing consistency, and reducing training time.
"In addition to the growth oriented technical aspect of the central station, we have provided a comfortable, bright work environment for our operators," Perkins added. "They have brand new workstations and computers that enable them to continue respond to subscribers expertly and effectively."
In conjunction with moving its central station operations, the company has also announced the launch of its "SAFE Dealer Network."
According to Sargenti, the relocation of the company's central monitoring station will allow the company to offer dealers the services they need to grow.
"We now have all the elements we need to offer independent alarm dealers across the nation a unique funding and services package we believe no other alarm company can offer," said Sargenti.
Jason Grelle, who joined SAFE in December as vice president of sales and marketing, has structured SAFE's programs and services to appeal to dealers who are looking for a company that can be flexible and reliable.
"In addition to bulk acquisitions of partial or entire account bases, we also offer weekly funding in our dealer program," Grelle explained. "For dealers who want to keep accounts that they produce we offer wholesale monitoring and subscriber billing at very competitive rates which we offer in conjunction with or independent of the other programs. In all cases, dealers are met with a willing and expert SAFE team that facilitates processes to ensure an environment for mutual growth. Our national authorized service dealer network is also growing, affording dealers another channel for revenue. We offer marketing support and buying power to dealers, and unparalleled service to subscribers."