10 tips for handling customer complaints

By SIW Editorial Staff
Source: SecurityInfoWatch.com
Created: May 9, 2012

Author of new book says effectively responding to customer complaints can help improve a business

(Photo courtesy stock.xchng/len-k-a)

In his new book, author Ron Kaufman says that companies can use customer complaints to improve their overall business.
In his new book, author Ron Kaufman says that companies can use customer complaints to improve their overall business.
(Photo courtesy stock.xchng/len-k-a)

In his new book, author Ron Kaufman says that companies can use customer complaints to improve their overall business.
In his new book, author Ron Kaufman says that companies can use customer complaints to improve their overall business.