Chantilly, VA, Dec. 2006 -- Dedicated Micros Inc. announces the hiring of Bonnie Custer in the role of MIS/IT Manager.
As a member of the Senior Executive Staff, Custer will be tasked to take the companyâ€™s network to the next level of infrastructure, and to assist the sales force and marketing team by providing technical support for customersâ€™ networked installations.
This additional customer offering serves to increase Dedicated Microsâ€™ industry lead by increasing support on convergence matters to its customer base.
â€œAs the technology becomes more integrated with the IT segment,â€ said Custer, â€œwe can give our customers added value by making the transition as seamless as possible.â€
Custer came to Dedicated Micros from INDUS Corporation, an IT service provider in Vienna, Virginia, where she served as the Senior IT Manager. Her senior-level background includes ERP system implementation, the design and execution of call center and market research programs, and standardization and tracking of Help Desk requests.
â€œBonnie brings over 15 years experience as an information technology professional to Dedicated Micros,â€ said Dr. Alan E. Calegari, president and CEO of Dedicated Micros. â€œWith the ever-growing convergence of security and IT technologies, now is the time for us to move IT from the more traditional internal support role to a customer-facing role in which we bring IT discussions to the table. Bonnie will address those customer concerns and enable the rest of our organization to execute proper solutions.â€
Custer, a graduate of Wayne University, holds a Bachelorâ€™s degree in Mathematics with a minor in Computer Science.