NICE receives order from U.S. city's transit authority

RA'ANANA, Israel - NICE Systems, the global provider of advanced solutions that enable organizations to extract insight from interactions to drive performance, announced Monday that it has received a seven-digit order from a major U.S. city's transit authority to provide NICE Inform and other NICE solutions. The win is part of a comprehensive upgrade of the city's transit system's security infrastructure.

The extensive security project is a massive initiative to outfit the transit authority's operations with the latest technology to enhance safety and security, including combating terror related threats. Under the initiative, NICE Inform will be deployed at six new command and control centers manned by operators and dispatch personnel armed with the latest decision support and real-time analytical tools for integrated incident response.

The transit authority will benefit from NICE Inform's ability to capture, analyze and share multimedia incident information. The transit authority's control center personnel will be able to use NICE Inform to assemble multimedia incident information from different sources including control center and transit police communications synchronized with captured control center operator screens. NICE Inform's comprehensive incident reconstruction capabilities will give personnel a clearer view of incidents from all angles, leading to more thorough analysis of events for improved safety and security.

The world's first full-spectrum multimedia incident information management solution for the security market, NICE Inform provides ground-breaking capabilities for effectively managing incident information from various sources, including audio, video, text and data, streamlining information-sharing, investigations and evidence delivery. The unique comprehensive capabilities of NICE Inform can be tailored to the specific needs of command and control centers for first responders and homeland security, transportation, government, and private sector organizations, and deliver improved collaboration and operational efficiency to enhance safety and security.

"It's a tremendous honor to have been selected by the transit authority of one of the US's biggest cities for this vital security undertaking," said Chris Wooten, President, Security Americas, NICE Systems. "It's another vote of confidence that NICE is the clear solution of choice for today's multimedia command and control centers. We look forward to doing our part to help provide the highest levels of efficient, dependable, and safe transit service."