Upscale Denver hotel installs new surveillance system

Visao, NUUO solutions used in CCTV upgrade project


How does a premier luxury hotel with 241 rooms and 6 restaurants salute their guests while offering the finest in modern luxury accommodations and personalized service? With a high degree of internal security, the Brown Palace Hotel seated in Denver, Colorado, makes their guests feel like being at home, which is already far from common service. From the Spa, dinning, lobby and seating areas the Brown Palace imbues a sense of security while allowing guests the freedom to relax and enjoy the luxurious surroundings. The Brown Palace Hotel has hosted nearly all US presidents since it’s inception in the late 1800’s – Including Heads of State, Kings and Queens from over 50 Countries, numerous dignitaries and celebrities. Including Tzu-Hsi (Empress Dowager) during her trip across the US, who said it was the finest Hotel she had visited. It is considered one of the Grandest Hotels in the US.

Forty channels of analog cameras are installed around the lobby, restaurants, check-in areas, and ballrooms. All cameras are managed by a Visao DVR with NUUO H.264 DVR cards & software, featuring NUUO’s innovative I-guard video analysis, intuitive and broad applications that are very useful for hotel surveillance environments. In the main lobby and entrance, foreign and missing object detection react at once with on screen and audio alarms, especially during night hours. Once an "I-guard event" is detected it is recorded on all selected cameras in the software and played easily through the graphical user interface (GUI). Finally, another very useful function that deserves mention is "motion detection", simple to use and powerful. Select a specific area to detect motion and the software will react to that motion in any one of 8 user defined ways.

"Before there were only 16 cameras with low quality video in CIF resolution, unreliable operation really straightened our surveillance job, in a grand hotel our mission is to assist to avert any possible fraud or offense before it really occurs , and gladly we did it." said Gene Frailey, the chief technical officer of Visao. Hotel management is very happy about the added level of security. Security personnel have expressed great confidence in the new system, and believe it has strengthened their ability to respond to an incident quickly and more efficiently. The Brown Palace anticipates adding 4 external IP PTZ cameras located at the four mains entrances, for additional security during the Democratic National Convention (DNC). DNC VIP guests will stay at the Brown Palace Hotel for the duration of the Convention. The Hotel plans to expand the use of Visao DVRs’ using NUUO cards & Software in the future, adding at least one more DVR this year.