Chantilly, VA February 2007 -- Dedicated Micros – part of AD Group – announces the opening of a new office in Mississauga, Ontario, Canada, as part of the company's ongoing initiative to improve service to its Canadian business partners and customer base.
"Dedicated Micros is not new to the Canadian market," said Carlo Di Panfilo, vice president of Dedicated Micros Canada Inc., "The company has maintained a significant sales efforts through the past years. Strategically, Canada represents a solid opportunity for Dedicated Micros to benefit the market growth. The team is committed to a focused execution in providing sales, strategic product support and technical training on a more localized basis to our customers."
Dedicated Micros has had great success in developing a customer base, and the opportunities that are being identified make the investments a necessity to better serve the customers. The opening of the offices is in line with the new organization, which was deployed in November of 2006. Andrew Mooney is now focused on the West Coast as the Western Regional Sales Manager, while Tim DeGroot, Eastern Regional Sales Manager, will cover Eastern Canada and the French province of Quebec. Cherie Arrigo will coordinate the administrative efforts of the offices and serve as the Customer Advocate in coordination with Dedicated Micros' Customer Service and Support department.
Dr. Alan E. Calegari, president and CEO of Dedicated Micros USA, is excited about the new growth.
"There are many benefits for our manufacturer's representatives, dealers and endusers to have an in-country location to serve their needs," said Dr. Alan E. Calegari, president and CEO of Dedicated Micros USA. "The location, with its close proximity to a international airport, is ideal for our valued distributors, integrators and dealers. Strategically, our extensive product line will provide our customers with better access to the latest technology in digital solutions."
The offices are situated just South of Highway 401, overlooking Toronto Pearson International Airport. The facility is located at 5580 Explorer Drive, Ste. 501, Mississauga, Ontario L4W 4Y1 Canada. The phone number is 905-602-6222 or toll-free at 1-866-492-6222.
The offices are currently open with Training Center, Demo Center, Customer Service, and meeting facilities in place. The Demo Center encompasses the full range of Dedicated Micros equipment, including the latest in NetVu-connected products.
