Bilingual Support Increases as Carlos Perez Joins Bold

Alarm monitoring technology company adds bilingual tech support with new hire


With Bold Technologies continued commitment and success in the South American market, the company has taken steps to increase it bilingual support with the addition of Carlos Perez.

As Bold's new technical support representative, Perez will offer customers technical support and bilingual assistance when needed. He will travel to customer sites, provide training and help with implementation.

Before joining Bold, Perez worked in the IT department as a consolidated service desk specialist for Compassion International, an organization that provides food, shelter, education and health care, as well as Christian training for poor children around the world.

"Bold not only offers a true Windows product but is the market leader for future-proof high-performance automation and business management software," said Perez. "I wanted to be a part of helping the company to expand and to be able to grow with it."

“As Bold expands both in the number of systems installed and internationally, Carlos will provide the added world-class service and support that Bold is known for and has promised to our customers,” said Rod Coles, president of Bold Technologies.

Since 1981, Bold Technologies has revolutionized and shaped the development of contemporary alarm monitoring and defined exciting new standards of security information management. Windows based and easy to use, Bold offers central stations and non-monitoring alarm dealers a complete product line of professional central station automation and alarm company business management software.