WOBURN, Mass. -- Barnes and Noble College Booksellers has selected Retail Expert, Inc.'s NaviStor as their tool of choice to expand vital business intelligence and reduce shrink. NaviStor is a performance management tool that drastically reduces the time it takes loss prevention managers to uncover and analyze exceptions among a copious amount of complex data.
"We are very excited to be working with Retail Expert and are looking forward to seeing significant reductions in our corporate shrink numbers," says Steve Welk, Director of Loss Prevention and Audit for Barnes and Noble College Booksellers. He adds, "Shrink reduction begins at the store level and NaviStor is helping us reduce fraud in three key areas: book buyback, refunds and voids. In addition, NaviStor provides our investigators with definitive tools that are designed to help them achieve success. We will also take advantage of the scorecarding feature to keep our managers current with loss prevention trends."
Retail Expert Inc.'s Executive Vice President, Bud Adrion, said, "NaviStor continues to lead the Loss Prevention "war on shrink" by providing retail businesses with effective tools and information that management needs to understand their businesses, increase profitability, and operate more efficiently. Loss Prevention and Operation Managers are able to identify employees who deviate from company policy and procedures, employees who may need additional training, as well as employees who engage in fraudulent practices."
Headquartered in Basking Ridge, NJ, Barnes and Noble College Booksellers is the premier university bookstore company and is deeply committed to supporting the academic mission of the colleges and universities they serve. By providing an environment that encourages the love and use of books, their objective is to be part of the student learning experience and to provide faculty with the resources they need by delivering outstanding service to all customers and ensuring they can find the books they want, when they want them, in a bookstore or on a website conducive to academic discovery. For more information, visit .
