Operating in more than 4,000 buildings, one of the largest U.S. banks could not keep up with the onboarding and offboarding of 300,000+ employees, contractors, vendors and visitors. Thousands of people were involved in approving building access, all working in different departments at different locations, each with their own manual processes and compliance requirements. The sheer number of identities to manage was overwhelming and consisted of cumbersome, manual processes using multiple emails and phone calls across the organization.
