Bay City, MI - December 8, 2006 -DICE Corporation reorganizes its support and project management staff to form the DICE Client Care Department. Under the direct supervision of Philip DuPont, the Client Care Department bolsters DICE Corporation's focus and commitment to provide continuous excellent client service.
Through input from the DICE Users Group, the DICE Client Care Department was created to efficiently handle the vast majority of the client calls received. By improving response time, reducing contacts, providing quicker resolutions, DICE Corporation will meet and surpass the support standards of each and every person running with DICE.
"In directing this initiative, it is my sincerest hope that we can drive the level of service each of our Clients receives." said Mr. DuPont.
Prior to his position with DICE Corporation, Mr. DuPont worked with a major call center, where he was responsible for employee training and documentation development. Prior to his work with the Call Center, Mr. DuPont worked for Dell, Inc., where he was responsible for facilitating training documentation.
"I am truly excited about this opportunity to bring DICE Client Care to an even greater level of excellence, added Mr. DuPont. "DICE Client Care is positioned to deliver everyone the service and support they have come to expect from the leader in security automation."
"We are pleased and excited to have Mr. DuPont take on this critical role and run this new department," said Mike Simpson, President. "He brings a wealth of expertise and experience, and we look forward to his contributions as DICE Corporation focuses on the growth opportunities ahead."
