The Skinny
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Define clear integration goals to align with partners who support your operational, product, or market expansion objectives.
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Evaluate both technical and strategic fit, including compatibility, innovation, support, and long-term commitment.
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Start small and think long-term by piloting integrations first and prioritizing partners who can scale and adapt with your business.
Integrating your security systems with third-party technologies is a critical step that can enhance efficiency, improve product quality and expand your market reach. The success of these integrations starts with defining clear objectives and understanding key considerations.
Are you aiming to streamline operations, enhance your products or enter new markets? Knowing your goals will guide your selection process and ensure alignment with the right partner. Choosing wisely is essential to avoid technical difficulties and missed opportunities.
Consider these 10 essential factors to ensure you select the right integration partner:
1. Assess compatibility and scalability
Technical integration can be complex, so ensure the partner’s technology is compatible with your existing systems. Consider technical specifications, ease of integration, and whether their solutions can scale as your business grows. A seamless fit can minimize disruptions and future-proof your systems. For example, turnstiles and security doors are often integrated with access control systems from multiple global vendors. Compatibility assessments ensure smooth installations that deliver consistent performance across diverse environments, from corporate headquarters to stadiums.
2. Evaluate innovation and R&D focus
In a rapidly evolving industry, staying competitive requires continuous innovation. Choose partners with a robust R&D program that prioritizes keeping their offerings up-to-date. This can help ensure your products remain at the forefront of market trends and address emerging challenges. For example, integrating artificial intelligence (AI) with security entrances can enhance monitoring and improve threat detection. Look for partners who can incorporate cutting-edge technology like AI, machine learning, or cloud-based solutions into their integration strategies.
3. Check for financial stability and compliance
Evaluate the financial health of potential partners to ensure they can sustain a long-term relationship and support your growth. Additionally, confirm that they adhere to relevant industry standards and regulations to avoid compliance issues. Security integration is a long-term commitment, and you need partners who can weather market changes. For instance, collaborating with Certified Partners who demonstrate financial stability and meet stringent compliance requirements is key.
4. Consider cultural fit and collaboration
A successful partnership goes beyond technical compatibility; it’s also about collaboration and communication. Assess the culture and values of potential partners to see if they align with your own. A strong cultural fit can lead to better cooperation and smoother project execution.
5. Evaluate customer support and service levels
The level of support a partner provides can make or break an integration project. Evaluate the availability, responsiveness, and service levels your potential partners offer. Strong after-sales support ensures that any issues are quickly resolved, minimizing disruptions. Look for service agreements that cover essential maintenance and partnerships focused on ongoing training. A partner’s readiness to become certified in new technologies is essential for supporting sophisticated entrance security solutions in dynamic environments like data centers, logistics facilities, or corporate campuses.
6. Start small with a pilot project
Before committing to a large-scale integration, consider beginning with a pilot project. This allows you to test compatibility on a smaller scale, address any issues early, and build confidence in the partnership’s potential for long-term success. A pilot can help identify potential integration challenges and allow for adjustments before rolling out a broader deployment.
7. Seek long-term vision and commitment
While short-term benefits can be enticing, it’s important to focus on partners who share a long-term vision for growth and innovation. A partner that is committed to future development will be more likely to invest in keeping their technology compatible and competitive.
8. Leverage industry insights and networking opportunities
Sometimes the best recommendations come from your peers. Attend industry events, participate in networking opportunities, and seek insights from colleagues who have undergone similar integrations. This can help you identify reliable partners and avoid common pitfalls. Engaging in industry conferences where new technologies are showcased can be invaluable for establishing connections with top-tier access control providers who understand the nuances of high-security environments.
9. Consider flexibility and adaptability
The business environment is always changing, and your needs may evolve over time. Choose partners that demonstrate flexibility and adaptability. A partner who can innovate and grow with you is invaluable, as they can adjust to new challenges and help keep your solutions relevant. For instance, integrating facial recognition or contactless access with security doors became essential during the COVID-19 pandemic. Partners that could adapt quickly allowed for smooth, responsive updates to existing systems.
10. Ensure robust security and data privacy
Security entrance integrations often involve the exchange of sensitive data, especially when working with access control systems. Verify that the integration partner follows best practices for data encryption, user authentication, and overall data privacy.
Choosing the right integration partner is a strategic decision that demands careful consideration. Start by clearly defining your objectives, ensuring compatibility, and prioritizing innovation and collaboration. These elements help establish a partnership that not only enhances your security solutions, but also drives sustained success.
A reliable partner should be more than just a vendor; they should act as a collaborator, guiding you through industry complexities and helping you maintain a competitive edge. Strategic partnerships are essential for delivering security entrances that protect facilities and offer adaptable, integrated solutions to meet the evolving needs of businesses worldwide.

Kurt Measom | Vice President of Technology and Product Support, Boon Edam
Kurt Measom serves as Vice President of Technology and Product Support at Boon Edam and is also part of the company’s Enterprise Account Security Team. Kurt has been employed at Boon Edam for over 21 years serving in multiple roles including Vice President of Technical Services, Training and Quality. Over the past four years, Kurt has worked closely with the company’s Enterprise Sales Team as an advisor for security solutions to many Fortune 1000 companies and is currently a Lenel Certified Associate.