Comcast launches SMB-focused video surveillance solution

March 27, 2017
'SmartOffice' currently available in select markets

Last week, Comcast Business announced the launch of SmartOffice, a video surveillance solution designed for small and medium-sized businesses (SMBs). SmartOffice enables business owners to record, store, access, and share surveillance video on a 24x7 basis. It also provides secure cloud storage and instant access via mobile devices.

The company said that SmartOffice is available now in selected markets, with plans for future expansion throughout its service areas.

Detroit Mayor Mike Duggan credits SmartOffice for much of the success of Project Green Light, the city’s real-time crime fighting program that relies on high-definition video feeds from nearly 120 partnering businesses.  

"Without the complete video technology system Comcast provides, Project Green Light would not be the success it is today," said Duggan. "Because business owners know they can get everything they need from one provider to meet the requirements of the program, enrollment is growing at a rapid pace, and we are seeing improvement across the city."

Among the features SmartOffice delivers to customers include:

  • HD resolution – Commercial-grade, 720p surveillance cameras provide clear images able to capture details with flexible zoom, wide view, and night vision capabilities.
  • Secure cloud storage – Up to 30 days of video can be stored, and permissions can be given to up to four employees to securely access and retrieve footage.
  • Instant mobile access – Live or recorded footage can be accessed via smartphones or tablets with the SmartOffice Mobile App, or from a desktop.
  • No large capital outlay – The first camera is included with the service, and additional cameras are available for a monthly charge.

"The growing trend for building ‘Smart Cities’ will lead to the rise of connected devices across the private and public sectors, and our SmartOffice solution can provide video surveillance to organizations that want to monitor their locations more closely," said Christian Nascimento, executive director of premise services at Comcast Business. "This new service aligns well with our high-capacity internet and Ethernet offerings and allow SMBs to use the cloud for easy access to, and sharing of, video footage, which can benefit a business in many ways."