Frazer Thompson

Vice President of Operations at PIER 39

Dr. Frazer G. Thompson is Vice President of Operations at PIER 39 in San Francisco, where he oversees operational readiness and security integration for a public-facing destination that welcomes more than 11 million visitors annually. A senior attractions operations executive and crisis consultant, he has nearly 30 years of experience in high-pressure environments, including leadership roles with Disney and Universal Studios. His work focuses on crisis management, human behavior, resilience, and decision-making under stress. Thompson has contributed to Joint Counterterrorism Assessment Team (JCAT) publications and is the author of "Edge of Calm: Leadership and Crowd Psychology During a Crisis."