On the surface, the concept of building out a visitor management (VM) system at your organization that is both convenient for the users and ensures the security parameters of the facility seems simple. If set up the right way, the organization’s process will help deliver a smooth check-in experience for visitors, minimizing their wait times while keeping the premises secure. However, an improper setup of the lobby might confuse visitors leading to much higher waiting times, a bad visitor experience or even complete abandonment of visitor registration kiosks.
