Tech Trends: How to Avoid Cognitive Offloading

With the proliferation of AI-based solutions, security professionals – both integrators and their clients – need to be mindful of losing core skills.
Sept. 19, 2025
5 min read

Key Highlights

  • AI Over-Reliance Weakens Critical Skills: Excessive dependence on AI for threat recognition, decision-making, and contextual awareness creates cognitive atrophy.
  • Automation Bias Creates Dangerous Blind Spots: Trusting AI outputs without scrutiny leads to acceptance of potentially flawed recommendations.
  • Human Creativity Cannot Be Outsourced: AI generates generic solutions from past data but lacks intuition for site-specific nuances, cultural context, and novel threat adaptation that require human improvisation and adversarial thinking.
  • Train Before Automating: Maintain cognitive skills by performing core tasks manually first, using AI as research assistant not decision-maker, conducting drills without AI, and committing to continuous learning in security fundamentals.

This article appeared in the September 2025 issue of Security Business magazine. Don’t forget to mention Security Business magazine on LinkedIn and @SecBusinessMag on Twitter if you share it.

The integration of AI platforms like ChatGPT, Google’s Genesis, and other generative tools has introduced a new dimension of efficiency for security professionals.

These systems can summarize threat intelligence, draft reports, automate decision trees, and simulate potential risks in ways that would have required hours of manual work; however, as security professionals increasingly adopt these technologies, a critical concern is emerging: over-reliance.

Critical Thinking and Decision Making is a Skill

Excessive use of AI tools may be undermining the very cognitive skills that are essential for effective protection of people and property.

Security professionals are tasked with a unique blend of responsibilities that demand rapid situational analysis, critical thinking under pressure, pattern recognition, and the ability to make real-time decisions with incomplete information. Whether responding to a threat, assessing a facility, managing an incident, or reviewing behavioral cues, success in this profession depends heavily on the human brain’s ability to synthesize, evaluate, and anticipate risk.

AI over-reliance creates a condition known as cognitive offloading, where the brain stops encoding or recalling information it expects the AI to manage. Over time, this can result in a cognitive decline in processing critical security aspects.

Unfortunately, the more that routine tasks and decision-making processes are shifted to AI, the greater the risk that these essential cognitive skills will begin to atrophy. Just as the body weakens without physical exertion, the mind dulls when not regularly challenged.

AI tools are exceptionally good at information retrieval, pattern generation, and summarization. But when security professionals begin to use AI as their first resource for planning risk assessments, writing after-action reports, or developing emergency procedures, they risk disengaging from the deep thinking required for true preparedness.

This over-reliance creates a condition known as cognitive offloading, where the brain stops encoding or recalling information it expects the AI to manage. Over time, this can result in a cognitive decline in processing critical security aspects, such as:

Threat recognition: Security professionals who depend on AI alerts or analytics may lose their instinct for reading non-verbal cues, environmental anomalies, or subtle pre-incident indicators.

Decision-making agility: In the absence of AI tools (due to network outages, cyberattacks, or operational restrictions), professionals may find themselves paralyzed without digital guidance.

Contextual awareness: AI does not possess intuition or the ability to understand context. A security plan built by AI may be technically correct but miss critical site-specific or cultural nuances that only human experience can perceive.

In dynamic environments such as large events, active threats, or natural disasters, security professionals must often improvise and adapt in real time. Creativity, flexibility, and out-of-the-box problem solving can mean the difference between escalation and de-escalation.

AI-generated recommendations and templates may seem comprehensive, but they often produce generic solutions based on past data. Relying on these outputs too heavily discourages security professionals from developing the mental agility required to respond to novel threats or unpredictable human behavior.

Automation Bias

Creativity in the security field is not limited to emergency response. It is also vital for designing integrated security systems, developing policies that align with organizational culture, and conducting red-teaming exercises to simulate threat scenarios.

The best security professionals think like adversaries, and this is an ability that cannot be fully outsourced.

Security professionals are trained to question, verify, and critically analyze information, especially under stress. But when AI becomes the main source of assessments, reports, or strategic guidance, users can fall victim to automation bias. This is the tendency to trust computer-generated outputs without sufficient scrutiny.

This is dangerous for several reasons as AI systems are a collective of information that is not necessarily vetted for accuracy and may contain biased data. Further the threat landscape can rapidly evolve and make AI generated data outdated.

Best Practices to Avoid Cognitive Decline

Security is fundamentally a human mission. It requires eyes that can detect what cameras miss, minds that question the expected, and instincts honed through training and experience. AI should serve to empower, not replace those capabilities. As the profession evolves, the real threat may not be artificial intelligence itself, but the erosion of human readiness when we let machines do the thinking for us.

Professionals who do not actively challenge, cross-check, or contextualize AI outputs may unknowingly accept flawed or misleading recommendations, putting people and assets at risk. To ensure AI serves as an asset and not a crutch, security professionals should develop disciplined habits to preserve and enhance human cognitive function.

Not only for internal improvement, this is an area where integrators can serve as a trusted advisor to help customers navigate the expanding use of AI technology. Consider passing along these five tips for maintaining cognitive skills in light of using AI as a tool:

1. Train before you automate. Perform core tasks manually before delegating them to AI. Write incident reports, build security plans, or conduct vulnerability assessments from scratch to maintain critical writing and analytical skills.

2. Use AI to augment, not replace or outsource brain power. Treat AI as a research assistant, not a decision-maker. Use it to gather background info or structure your thoughts, but apply your judgment, experience, and local knowledge to make the final call.

3. Engage in scenario-based drills without AI. Conduct tabletop exercises and simulations without AI input. Force your team to think creatively and rely on instinct, training, and collaboration.

4. Practice mental rehearsal. Before a major event or shift, mentally walk through possible threat scenarios and your responses. This builds cognitive muscle memory and prepares you to act decisively under pressure.

5. Commit to continued learning. Stay sharp through ongoing education in security, behavioral science, technology, and psychology. This maintains intellectual curiosity and builds a foundation for higher-order thinking that AI cannot replicate.

About the Author

Paul F. Benne

Paul F. Benne

Paul F. Benne is a 37-year veteran in the protective services industry. He is President of Sentinel Consulting LLC, a security consulting and design firm in based in New York City. Connect with him via LinkedIn at www.linkedin.com/in/paulbenne or visit www.sentinelgroup.us 

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