NaviGate Upgrade

Jan. 27, 2012
Improved incident management module enhances user functionality

NEW PHILADELPHIA, OH – Jan 26, 2012 – Lauren Innovations has released an upgrade to the current incident management module within the NaviGate critical information management system. A new layout allows for faster data entry and the system is now increasingly user-friendly while using a tablet or other touch-screen device. Additional upgrades include the daily dispatch log, threshold reporting and notification, and person/property tracking. These improvements—coupled with the already robust features in the Emergency Management, Document Management, and Learning Management modules—make NaviGate the best-in-class system for any organization.

"The upgrade to the incident management module has been in development for quite some time," commented NaviGate Technical Product Manager, Chris Porter. "The input we received from our existing customers helped us greatly in the development of the new specifications within the system. The new features truly take us a step further in the continued development of NaviGate.

One of the things I like best about a web-based system like NaviGate is that the changes are seen instantly by the customers. There were no patches to install, no hardware to upgrade, users simply sign on and the changes are live. We have been working very closely with them (customers) to ensure that the changes integrate seamlessly with their current processes"

New to the Incident Data Reporting System

The Person Database is a new addition to the Incident Data Reporting System. This feature provides the ability to track the history of addresses and vehicles related to a person within the system. Users can create associations between people in the database, such as a roommate or spouse, and make links based on address, incidents, or vehicles. This technology will enable an organization, such as a shopping mall, to better track incidents including merchandise theft or vehicle break-ins. The added ability to scan ID badges, driver's licenses, and other forms of identification make for easy data entry and reduces the risk for keying errors.

The Daily Dispatch Log is another added feature in the Incident Data Reporting System. Users can now track all activity, from initial request to completion, for security, maintenance, or any other department that can be dispatched. System administrators can report on any staff activity by a specific site, or every building or property under their domain. Administrators can also make events private and control what users have access to see on a given report.

Upgrades and Modifications

The evidence/property module within NaviGate has been given added features to make it more user-friendly. Users will still be able to enter and upload inventory and evidence lists and photographs, but now a full, searchable history of any given item will allow users to see who checked out an asset, and when it is anticipated to return. The ability to print bar codes directly from the system is another upgrade to the evidence/property module. Quickly track and store items with the click of any barcode scanner or existing bar-coding system.

Administrator management controls have also been modified to allow users to build multiple category lists and manage all lists from the top level down. Users can create, customize and manage all roles from the top level, and local details can be managed globally throughout the system or at the site level. The ability to mark incidents as "secure" will guarantee that only users with authorized access can view or modify information within the system.

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