Johnson Controls Simplex Incident Manager

June 18, 2025
The solution enables facility teams to monitor and manage their fire alarm systems across multiple buildings from a central workstation.

Johnson Controls' Simplex Incident Manager, a complete web-based fire alarm management workstation for campuses and large facilities.

The solution enables facility teams to monitor and manage their fire alarm systems across multiple buildings from a central workstation. The web-based solution allows users to control and supervise up to 687 fire alarm control units and 250,000 devices from any HTML-5-capable device. Its scalability and power make it an ideal fire alarm system monitoring and control solution for standalone buildings or multi-site, networked facilities such as universities, hospitals, airports, high-rises, sports arenas, and data centers.

Simplex Incident Manager offers a centralized dashboard and a color-coded building map designed to help teams act when incidents occur. For example, a campus facility operator receives an alert on the Simplex Incident Manager dashboard saying there is an issue with a device in the data center. The operator then navigates the digital floor plan to the precise location of the alert and clicks on the corresponding device. The diagnostic information reveals the smoke detector is dirty, so the operator alerts the maintenance team to clean and test the detector. To streamline recordkeeping, Simplex Incident Manager then digitally stores the troubleshooting notes and operational, testing, and diagnostic reports.

The software is developed in accordance with the ISA/IEC 62443 software development process, uses modern authentication practices, and has advanced security profiles to help system administrators restrict access to only authorized users.

Simplex Incident Manager helps maintenance teams of all sizes resolve fire alarm issues and events quickly so facility downtime can be reduced and operations can stay profitable.

For videos and other resources on Simplex Incident Manager, visit https://www.simplexfire.com/networks-and-workstations/simplex-incident-manager or http://bit.ly/4l36ZVN.

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