Colorado Springs, CO – 04/25/18. Bold Technologies, a leading provider of alarm monitoring software, recently completed the integration of their flagship product, ManitouNEO, with the CHeKT video monitoring platform. This integration leverages existing alarm panel communication and video systems, presenting a central station operator with alarm based video.
With the CHeKT integration, ManitouNEO provides customers with video verification of a traditional alarm event through a seamless integration. It requires no additional equipment at the central station and only a very low-cost device at the client’s premises. Events triggered from an alarm panel are delivered to ManitouNEO, and the CHeKT Video monitoring portal is presented to the operator for visual situational awareness. Central station dispatchers are provided with clear instructions on how to handle the video alarm – saving time and ensuring operator consistency. The integration supports live and recorded video on the same screen. Other features of the integration include audio, and the ability to verify an alarm direct to the end-users.
John Milliron, Vice President of CHeKT states, “CHeKT brings a new simplistic approach to providing video monitoring at the protected premise by the Professional Integrator. The CHeKT Bridge pairs alarm panel zones and ONVIF cameras or HD over coax recorders, presenting event and live-view video to CS operators in seconds. Installations can be completed by alarm technicians using only a smartphone and app. The CHeKT / Bold XML signaling integration provides installation configuration options and operational efficiencies not previously available in this space. Once set up with Bold and CHeKT, your company can provide the level of service that today’s consumers expect and deserve!”
“This integration will help central station dispatchers accurately gauge alarm situations and reduce false alarms,” adds Bold Vice President of Operations, Matt Narowski. “The alarm handling and video verification is efficient, and does not increase signal traffic into the central station. The integration gives customers a better user experience, the central station better situational awareness, and increases RMR for the dealer.”