Alarm System Types and Terminology
Q: How can I brush up on my understanding of alarm system types and terminology?
A: Alarm systems are an important part of the total security management picture. "A Practical Guide to Central Station Burglar Alarm Systems," from the Central Station Alarm Association, is an excellent publication that contains a great deal of information on alarms, central stations and safes. This publication first appeared in 1993 and the second edition came in 1997. Containing current updated information, the third edition will be released very shortly. It's a concise and easy to read 48 page summary of security essentials. Even if you do not set out to install an UL listed alarm, your systems probably all adhere to the guidelines set forth in this volume, and no doubt, if you use contract monitoring, the central station you use is UL. Keeping a copy in your briefcase will probably be useful as a sales aid and technical reference, and since this book is revised on a regular basis, it contains very up to date information.
To order "A Practical Guide to Central Station Burglar Alarm Systems," visit www.csaaul.org, [email protected]; or call 301-907-0045.
Ingredients to System Integrator Success
Q: What are the essential ingredients to be successful as a system integrator?
A: The term "System Integration" was coined at the onset of the "Network, Internet and IT Explosion." Security providers had long been providing multifunction security systems, only each subsystem was separate. All interconnections were over wiring which was proprietary to each system.
With the growing use of network and Internet topologies, systems began to integrate with the use of client/server-based systems. They used networks for infrastructure and multiple workstations for interfacing. The newest technologies used in system integration continue to follow this method by using a variety of network protocols both wired and wireless, and employing web browser interfaces. The proliferation of IP cameras and network DVRs, as well as many other network enabled security devices underscore that this transition is in full motion.
It is an open platform topology, using non-security protocols. An advantage is that geographical location of systems and system elements are not constrained. A shortcoming is that the IP infrastructure is not as secure, nor a proprietary backbone. The same security issues that plague the Internet and IT communities now apply to integrated systems.
In a recent survey of successful dealer integrators, it was difficult to fine one common thread. They all had different tenures in the business, some were family owned; some start-ups.
Basically, their business plan is one of entrepreneurs for whom failure is not an option. They constantly change with the industry and issues such as:
- Keeping up to date with new technology and hiring staff that can get out into the field and install the new technology.
- Providing superior customer service.
- Persevering by putting yourself in situations where opportunities will present themselves and seizing them when they do.
Security Dealer Technical Editor Tim O'Leary is a 30-year veteran in the security industry and a 10-year contributor to the magazine. O'Leary's background encompasses having been a security consultant since 1986 and an independent security company owner/operator, in addition to his research and evaluation of new technologies and products introduced to the physical and electronic security fields. He is a member of the VBFAA (Virginia Burglar and Fire Alarm Association); certified for Electronic Security Technician and Sales by the VADCJS (Virginia Department of Criminal Justice Services); and has served as a judge for the SIA New Product Showcase. Send your integration questions to [email protected].
