CNA Expands School of Risk Control and Business Continuity Resources

July 26, 2006
Mobile courses from insurance company help businesses understand risks and business bottom line

CHICAGO - CNA insurance companies (NYSE:CNA) announces newly expanded courses in its School of Risk Control Excellence designed for business owners and risk managers. These mobile courses provide the necessary tools to better understand risk control issues and cost-saving applications in day-to-day operations. In addition, the global insurer is providing emergency/disaster preparedness tools and resources to assist its agents, policyholders and employees.

"Understanding the risks your business is exposed to is the key to managing them," says Bill Boyd, senior vice president of Risk Control. "We've worked with our agents to develop the School of Risk Control Excellence that provides attendees with the tools needed to address risk control issues and apply them to their business objectives to limit personal injuries and property damage.

"Our School offerings are complimented by our Act Now webpage (accessible via which provides visitors - including agents, policyholders and employees -- with valuable tools and resources to help them prepare for emergency situations at home or work."

Through the School, attendees have access to approximately 40 courses -- many of which are endorsed by the National Safety Council, leaders in providing safety information and injury prevention education to businesses around the world for more than 90 years. Courses are categorized in the following segments: Boiler & Machinery, Construction, Ergonomics, Fleet, General Business, General Liability, Industrial Hygiene, Manufacturing, Product Liability, Property, Small Business and Workers' Compensation.

Instruction received through the Ergonomics courses - An Approach for Business Solutions; Office Ergonomics; Process Management: Achieving Better Workplace Productivity and Efficiency; and Solutions for Office Thermal Comfort, Ergonomic and Air Quality Issues -- is applicable to any industry or work environment.

Visitors to CNA's Act Now webpage can access information from the U.S. Department of Homeland Security designed to ensure employee safety, provide uninterrupted customer service, preserve company assets as well as assist in the creation of emergency plans and family communications.

"From its commitment to world-class emergency management and business continuity to establishing its new School of Risk Control Excellence, CNA is looking to be one of the industry leaders in the range of services and offerings made available to its agents and customers," said Dan Casey, president, Chittenden Insurance Group.

CNA Risk Control offers a wide range of services focusing on management accountability, cost drivers and developing business solutions to help customers improve their bottom-line profit. For additional information about CNA Risk Control, including its School of Risk Control Excellence course listings and descriptions, visit