Marketing Matters: Why Your Security Website Loses 87% of Visitors

…and the 3-hour fix to solve the problem
Nov. 17, 2025
3 min read

Key Highlights

  • Pretty websites kill conversions: Aesthetic awards don't pay bills, ringing phones do, and the highest-converting sites often look "worse" because they prioritize clarity over design.
  • The three-hour conversion fix that 10x'd results: A Southern California alarm company made their phone number massive, killed the eight-field quote form, and changed generic headlines to problem-focused messaging, and conversion jumped from 2% to 10%.
  • Mobile visitors can't find your phone number: 70% of traffic is mobile, and if prospects can't call in two taps, they're phoning your competitor.

 

This article originally appeared in the November 2025 issue of Security Business magazine. Don’t forget to mention Security Business magazine on LinkedIn or our other social handles if you share it.

Last month, a security integrator showed me his brand-new, $15,000 website. Sleek design. Beautiful imagery. Award-worthy aesthetics.

It generated exactly one lead per month.

His old “ugly” site? Five leads monthly. He’d just spent $15K to reduce his revenue by 80%. Here’s the truth most web designers won’t say: A website doesn’t need to be pretty; it needs to be more profitable.

The Conversion Crisis

You are spending money on Google Ads, Facebook, and local SEO. Traffic’s coming – 100, 200, 300 visitors a month – but the phone isn’t ringing.

Your website is a digital business card, not a sales rep. Visitors land on the homepage, see generic messaging about “protecting families since 1995” and “state-of-the-art systems,” then leave. There’s no clear next step. Meanwhile, 70% of them are on mobile, struggle to find your phone number, and simply call the next company.

It’s not a traffic problem; it’s a conversion problem that’s costing you $200 to $500 a day.

The Ugly Truth

The highest-converting alarm company or security integrator websites often look “worse” than their competitors. That’s because they are optimized for one thing: phone calls. Not awards. Not aesthetics. Calls.

While competitors obsess over minimalist design, the “ugly” site with the massive orange CALL NOW button converts three times better. That bright, obnoxious button you hate? It removes cognitive load. Prospects don’t care about brand aesthetic; they care about clarity. The right friction, stating your exact service area upfront, filters tire-kickers. The right boldness, your phone number in 48-point font, drives action. Pretty doesn’t pay bills. Ringing phones do.

The Proof

I worked with a Southern California alarm company that faced exactly this issue. Four-person operation, $850K in revenue, spending $1,200 monthly on Google Ads. Their modern, stock-photo-heavy website generated just two or three leads monthly, a 2% conversion rate.

We didn’t redesign anything. In three hours, we made their phone number massive (48 pixels, orange, click-to-call), removed the eight-field quote form, and replaced generic headlines with problem-focused messaging.

Ninety days later, with the same 120 visitors a month, they were getting 11 to 14 calls monthly. Conversion jumped to 10%. Cost per lead dropped from $400 to $92. Those extra leads brought in $6,400 to $9,600 in monthly revenue. The owner’s words: “I thought I needed more visitors. I just needed to stop hiding my phone number.”

Your 3-Hour Fix

You can optimize for pretty or for profit. One makes designers happy; the other makes your phone ring. Here’s how to do it in three hours this week:

Hour one – Phone number takeover. Make it 36 to 48px on mobile, bright and click-to-call, and visible in three places. Add a floating “Call Now” button.

Hour two – Headline surgery. Delete “Welcome to [Company].” Replace it with: “[Local Problem] + [Your Solution] + [Service Area].”

Hour three – Form destruction. Eliminate the bloated quote form. Either go with “Call or Text” or reduce it to name, phone, email, message. Make phone number required. Button text: “CALL ME BACK.”

Track your calls, make these changes, and then test on your phone. If you can’t call in two taps, fix it. Check the results in 60 days. You’ll see the difference.

About the Author

David Morgan

David Morgan

David Morgan is Co-Founder at SD Marketing, a full-service marketing agency dedicated exclusively to the security industry. He has spent 14+ years helping security integrators and dealers grow through data-driven, innovative marketing strategies. Contact him at 626-806-6800, [email protected] or visit https://sd.marketing.

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