Modern Selling: Four Ways Sales Compensation Has Changed, and How to Catch Up

From quota attainment to SaaS residuals, the rules of sales compensation have shifted. Security integrators who adapt now will build stronger, more profitable teams.

Key Highlights

  • Four converging trends are reshaping sales compensation at security integrators: base salary weight is rising, quota attainment is below 50%, superstars and order-takers are earning roughly the same, and SaaS residuals are outperforming up-front commissions as a retention tool.
  • Personalized, annually negotiated quotas – built from each salesperson's pipeline data alongside leadership's macro view – address the attainment problem and make the quota conversation itself a management asset.
  • In a subscription model, a salesperson who closes and disappears is expensive; structuring compensation to pay enough up front to drive behavior, then shift to residuals, turns ongoing customer retention from chore into habit.

This article originally appeared in the August 2026 issue of Security Business magazine. Don’t forget to mention Security Business magazine on LinkedIn or our other social handles if you share it.

Sales compensation has always been a tricky subject, but it has become a real mystery in the last few years. Here are four trends reshaping the landscape – and what security integrators can do about each.

The base salary/variable mix has been drifting toward more base salary. As recently as 25 years ago, a salesperson who turned down a commission-only job was considered to lack self-confidence. Today, a salesperson who considers commission-only is mostly considered desperate. Optymyze's Sales Compensation Benchmarks 2026 shows that most B2B sales roles are at least a 50-50 salary/variable mix, with retention-type roles running closer to 80-20. Most security integrators sit around 60-40.

What to do: Unless you have life-changing benefits, it's hard to fight market trends, so the first move is to accept this one. Beyond the up-front cash flow challenge, higher-salaried salespeople will work through the hard times, reducing turnover. Higher fixed costs will also force you to become a better recruiter and interviewer – which pays off over time.

Quota attainment is embarrassing. Salespeople rarely reach their quotas. Research from Forrester and Alexander Group shows fewer than half of B2B salespeople hit their assigned numbers.

Within a single small integrator, one average performer might generate $6 million while a top performer generates $2 million. They should not carry the same quota – and the quota conversation itself has value.

What to do: Personalize quotas and update them regularly. At most security integrators, salespeople manage unique markets at different stages of maturity. Within a single small integrator, one average performer might generate $6 million while a top performer generates $2 million. They should not carry the same quota. Each year, salespeople should bring current customer and pipeline data to the table, while leadership contributes macroeconomic and historical data, and together they land on a reasonable number for each person. The quota conversation itself has value.

Superstars and mediocre salespeople are being paid about the same. Many security integrators base compensation plans on dollars alone. The result is several overpaid account managers and a few underpaid business developers – which leads companies to regularly lose the people they most need to keep.

What to do: Update the compensation plan to more aggressively reward superstars and reduce compensation for those who are simply taking orders. This will invite fear of losing account managers. Manage that transition by implementing the new plan gradually and transparently. You may lose some, but you'll manage it over time – and within a year or two, the sales team will be running with happy superstars and satisfied account managers.

Rewarding SaaS client retention – not just ARR – is becoming the norm. When integrators first moved into SaaS, the standard advice was to pay commissions up front to spark behavior. But ICONIQ Growth's research shows it's more valuable to pay salespeople ongoing residuals. In a subscription model, mitigating attrition can be more critical than landing new customers. A salesperson who books a deal and disappears is expensive.

What to do: Pay enough commission up front to change behavior, then pay the remainder as a residual. As residuals build, the ongoing proactive work with customers that reduces attrition becomes habit rather than chore.

Sales compensation expectations are changing. Companies that stay ahead of these trends – rather than waiting until the pain is obvious – can use them to optimize performance every year.

About the Author

Chris Peterson

Chris Peterson

Chris Peterson is the founder and president of Vector Firm, a sales consulting and training company built specifically for the security industry. Use “Security Business” as a coupon code to receive a 10% lifetime discount at the Vector Firm Academy. www.vectorfirmacademy.com  •  (321) 439-3025

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