Hiring managers often say they want someone with experience. It makes sense. Experience can reduce ramp-up time, provide confidence in a candidate's capabilities, and help teams avoid costly hiring mistakes.
The danger lies in relying too heavily on it: we can end up hiring for what someone has already done instead of what they are capable of doing next.
A resume tells us where someone has been. Where they can go is a different question entirely.
Consider a candidate who has never managed a team. Does that mean they lack leadership potential? Maybe...or maybe they have yet to be given the opportunity.
A candidate unfamiliar with a particular technology may simply come from an organization that used something different. Someone without direct industry experience may have spent years solving equally complex problems in a completely different environment.
Bringing it out in the Interview
Experience is valuable, but it is also heavily influenced by opportunity.
This is where interviewing for potential becomes important. Instead of only asking "Have you done this before?", interviewers should also ask:
- "What have you learned quickly?"
- "Tell me about something you took ownership of that was outside your original responsibilities."
- "What is the most significant way you've grown in the last few years?"
- "Tell me about a time you were given a responsibility you felt underprepared for. What did you do?"
These questions reveal something a resume often cannot: how someone responds when the answer requires figuring it out. Look for evidence of curiosity, adaptability, ownership, self-awareness, and a history of taking on increasing levels of responsibility. Those qualities can be much stronger indicators of future performance than checking every box on a job description.