New tech lets 911 callers stream live audio to dispatchers, could boost incident response

Tulsa County Sheriff Vic Regalado and Michael Chime, CEO of Prepared Live, discuss a new program designed to help 911 callers get better information to dispatchers and law enforcement about crimes more quickly.

John Dobberstein

July 14, 2023

Prepared Live CEO Michael Chime discusses the 911 caller live video technology at a press conference Thursday in Tulsa, Okla.

A number of law enforcement agencies across the U.S. are utilizing a new technology that could improve security for the public and give law enforcement better information when responding to critical incidents such as mass shootings.

Prepared Live provides 911 operators and first responders with access to live video, photos, GPS locations and the ability to text with callers. When cell phone users call 911, dispatchers use their judgment and training to decide whether using the program is necessary. If it is, callers are notified by text or call by dispatchers to activate their video.

The technology could be a key to improving law enforcement response to critical incidents, including active shooter scenarios.

About the Author

John Dobberstein

Managing Editor/SecurityInfoWatch.com

John Dobberstein is managing editor of SecurityInfoWatch.com and oversees all content creation for the website. Dobberstein continues a 34-year decorated journalism career that has included stops at a variety of newspapers and B2B magazines. He most recently served as senior editor for the Endeavor Business Media magazine Utility Products.